WHY ARE HUMAN RESOURCES (HR) SERVICES IMPORTANT TO BUSINESSES?

HR services are principally focused on recruiting the best fit staff for organizations. After a successful recruitment process then comes the task of managing the personnel that are hired by organizations for their production activities. Another key function of HR is the coordination of the employees/management relationship for the achievement of increased productivity.

Frederick Winslow Taylor, in one of his submissions, stated that the primary function of a business is to improve the efficiency of its employees to increase productivity. By this, it means that HR services are one of the primary functions of businesses or organizations

If there are employees in your business, then there is a need for you to engage the services of an HR professional as an in-house employee or a reputable HR agency to handle all your HR needs.

HR services are important to businesses in the following ways:

 1. The Hiring of New Employees

It is the primary function of HR to hire the right fit employees for your business. You need a specialised skill to be able to identify, screen, and select suitable candidates that fit perfectly into advertised openings in organizations. For example, through HR services, an organization can find a suitable candidate to fill in a position that required passion for jobs such as a passion for regular travelling in an opening for a logistics officer. Through HR services, an organization can easily find suitable candidates that meet its staffing requirements.

2. Selecting Employees that fit your Business Culture

HR services are meant to help employers select employees who best fit culturally into their organizations. It still requires specialised skills to be able to accurately evaluate an applicant’s personality type, past experiences, hobbies, and interests to determine cultural compatibility with an organization's values and goals. If a new hire does not fit into your business culture, he or she may cause discord within the workplace-which could negatively affect productivity and morale.

3. Training and Development

Both in-house HR professionals and HR agencies specialize in the training of both new and existing employees for the enhancement of their skills and productivity. To achieve this, an assessment of the workforce training needs must be first carried out to determine what kind of training or development would be necessary to improve their skills, and in so doing, enhance productivity. Most often, it is more cost-effective for businesses to upskill an old employee than to hire a new employee with the same skill.

4. Ensuring that Employees’ Safety is Guaranteed

In-house HR personnel ensure that the workplace is safe for the employees. They are tasked with reporting and taking necessary action when employees are injured or harassed. They also handle the complaints of employees and settle disputes and conflicts amongst employees to ensure the workplace environment is conducive for production.

5. Legal Compliance with Labour Laws

In-house HR professionals ensure that the culture of the business is by the legal requirements of the labour laws of the state and country. They keep you updated with the latest changes in labour laws or court rulings on labour matters.